Keep the Fire.Remove the Risk.

Charter Oak inspects, cleans, and repairs chimneys across Fairfield County, greater Hartford, and the Connecticut shoreline. Book online, pick an arrival window, and get photo-documented findings you can actually understand.

Booking online takes about a minute. We confirm your window before we arrive.

Licensed & insured — Connecticut NFPA-aligned inspections $149 inspection — credited toward service
A white Connecticut colonial home with a tall exterior brick chimney Cap & crown Flashing Masonry & joints
What an inspection covers Illustrative

You see what we see.

Every inspection ends the same way: photos of your actual chimney — cap, crown, flashing, flue — and a plain-English explanation of what matters now, what can wait, and why. No mystery findings, no scare tactics, and no additional work without your approval.

Photos of any areas of concernTaken at your home, on the day of service
A written summary for your recordsWhat was checked and what we found
Practical next steps, if any are neededScoped in writing before any work begins
A person who walks you through itAsk anything — that's the point
Looking up the inside of a masonry chimney flue
Fig. 01 — Inside the flue Illustrative example, not a customer report

Routine care, or a repair you can see coming

Maintain

Inspection & cleaning — the annual rhythm

Most chimney trouble starts quietly. An annual inspection — and a cleaning when it's due — catches small problems while they're still small. Book online today and pick the arrival window that fits your week.

Inspection fee: $149 — credited toward service if you proceed

Repair

Repairs — masonry, crown, cap, flashing, liner, water

Seen something that doesn't look right? We assess it on site, photograph what we find, and put the scope in writing. Repairs differ in cost because chimneys differ in condition — you approve everything before work begins.

Booked in a minute. Handled with care.

The same sequence, every time — so you know exactly what happens after you tap "request."

Step 01 — Book

Tell us what you need

Choose a service, a preferred date, and an arrival window online — or call. Not sure? Pick "not sure" and describe what you're seeing.

Step 02 — Confirm

We confirm your window

Your request isn't final until we confirm it — a person reviews every booking and locks in the details with you.

Step 03 — Protect

Floors covered before work starts

Protective coverings go down first, and the fireplace opening is sealed during dusty work. Clean work area, organized tools.

Step 04 — Document

You see what we see

We photograph what we find and explain it in plain English — what matters now, what can wait, and why.

Step 05 — Approve

Nothing extra without your OK

Any additional work is scoped in writing first. You decide — then we clean up and leave your home the way we found it.

Fairfield County, greater Hartford, and the shoreline

Not on the list? We serve surrounding towns across Connecticut — mention your town when you book and we'll confirm coverage.

A chimney has a calendar

Sep – Nov

Fall — inspect before the first fire

The busiest season. Book the inspection before heavy use starts, while calendars are still open.

Dec – Feb

Winter — burn season

Seasoned hardwood, a working damper, and attention to smoke smells. Cleaning matters most when the fireplace works hardest.

Mar – May

Spring — check what winter did

Freeze-thaw cycles crack crowns and open mortar joints. Water stains near the chimney usually show up now.

Jun – Aug

Summer — the repair window

Warm, dry weather is the right time for masonry work, waterproofing, and anything the spring check turned up.

Common questions

How often should I have my chimney inspected? +

The National Fire Protection Association recommends annual chimney inspections. Even if you don't use your fireplace often, animals, moisture, and settling can cause issues that go unnoticed without a professional inspection.

How do I book an appointment? +

Use our online scheduling form to choose your preferred date and arrival window. We'll review your request and confirm availability. No phone call needed.

How much does an inspection cost? +

The inspection fee is $149, and it's credited toward the service if you proceed with recommended work. Repair pricing depends on what the inspection finds — every repair is scoped in writing before any work begins.

Do you protect the inside of my home during service? +

Yes. We lay protective floor coverings, seal the fireplace opening during cleaning, and keep the work area organized. We leave your home as clean as we found it.

What areas of Connecticut do you serve? +

We serve communities across Fairfield County, the greater Hartford area, and the Connecticut shoreline — including Greenwich, Darien, New Canaan, Westport, Stamford, West Hartford, Glastonbury, Madison, Guilford, and surrounding towns.

What's included in a chimney inspection? +

Our inspections cover the chimney exterior, crown, cap, flashing, accessible flue liner, damper, smoke chamber, and firebox. You receive photos of any findings and a written summary in plain English.

Ready when your chimney is.

(475) 260-0922

Active fire, heavy smoke, or a suspected carbon-monoxide problem is an emergency: leave the home and call 911 first. For everything less urgent, our fireplace & chimney safety guide is a good place to start.

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